Chewy Launches CarePlus: Comprehensive Pet WellnessInsurance Solutions Nationwide

Chewy Launches CarePlus: Providing Comprehensive Wellness and Insurance Solutions for Pet Owners

August 4th, 2022

Chewy Inc., a leading online platform offering pet parents top-quality products and services, has recently expanded its healthcare portfolio with the introduction of CarePlus. This exclusive suite of wellness and insurance plans is now accessible in 31 states and will roll out nationwide by late this year.

CarePlus marks a significant step forward for our mission to ensure affordable and convenient access to pet healthcare. By integrating innovative features, we're empowering pet owners across the country with tools that facilitate proactive care for their beloved pets. These features include:

• 247 customer support from Chewy's industry-leading team, on insurance matters.

• Instant connection to licensed veterinarians through our award-winning telehealth service, Connect with a Vet.

• Full coverage for eligible prescription medications, supplements, and veterinary diets purchased on Chewy.com.

CarePlus is designed to complement pet owners' health management needs by offering:

1. Wellness Plans: Starting at $20 per month, these plans cover preventative care such as annual exams, vaccinations, and parasite control measures.

2. Insurance Plans: Avlable at rates from $20, $60, or $100 per month, these offer financial protection agnst accidents, illnesses, and surgeries.

By bundling wellness and insurance plans together, we're enhancing the overall experience of pet healthcare for our customers.

Chewy's CarePlus initiative is part of our commitment to improving customer experiences and expanding access to affordable and high-quality pet health services. It also supports a seamless -to- process that connects veterinary care with direct payments at participating clinics through Trupanion's software, thereby minimizing out-of-pocket expenses for pet owners.

In addition to CarePlus, Chewy offers:

• Chewy Pharmacy: The nation's #1 e-commerce pharmacy offering compounded medications and more.

• Connect with a Vet: A telehealth service allowing immediate consultations with veterinarians from anywhere in the U.S.

• Practice Hub: An online marketplace that assists veterinary clinics in managing their e-commerce pharmacy business.

At Chewy, we are dedicated to being your trusted source for everything related to pet healthcare and shopping. We're proud to innovate and improve accessibility in this field, ensuring pets receive the best care possible throughout their lives.

Chewy Inc.

Our mission is to provide a convenient destination where all pet owners can find top-quality products, competitive prices, exceptional customer service, and innovative solutions for both themselves and their companions. Our commitment exts to partnering with leading brands in the pet industry to deliver an unparalleled experience that caters to every pet's needs.

Forward-Looking Statements

Certn information contned herein includes forward-looking involve risks and uncertnties. These statements are identified by use of words such as will, expect, believe, or similar expressions, particularly with respect to the timing and impact of CarePlus launch on pet insurance enrollment, direct payments capabilities for veterinarians, partnership implementation, growth in operations, strategies, financial results, and other future developments.

Chewy Inc.'s forward-looking statements are subject to various risks and uncertnties that could cause actual results to differ materially from those projected or anticipated. These risks include but are not limited to:

• Whether the CarePlus initiative will be launched successfully as planned.

• If launch commences in a small group of states before full nationwide avlability, changes may occur during this expansion phase.

• Regulatory approvals for Chewy's insurance offering must be obtned, and there is no guarantee that they will be achieved or that it will function as inted without challenges.

• Difficulty predicting global capital markets conditions and economic trs which may impact business outcomes.

Chewy Inc. disclms any obligation to update these forward-looking statements due to new information, future events, or other factors.

Media Contacts

For media inquiries, please contact:

Diane Pelkey: [email protected]

Alexandra Bocci: [email protected]

Chewy Inc.

Investor Relations Department can be reached via eml at [email protected] or through this website.

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